Cancer Support Services

Counselling & listening services

Our cancer support centres are run by a team of dedicated staff and volunteers, all of whom have backgrounds in counselling and/or health care.

We offer a free, confidential listening and counselling service to anyone whose life has been affected by cancer, whether patient, relative, carer or friend.

Appointments can be made to see a qualified counsellor at any time suitable for the client.

Self-help & Support groups

People in crises or new situations often feel the need to meet with others in a similar situation. CISS will organise group meetings as required, and have self-help groups meeting at the centres regularly weekly or monthly.

Among those using the facilities are patients with their family members and lymphoedema patients, both groups meeting monthly at Swansea.

We are also running Bereavement Support Groups in our Neath Centre. Please phone or email for further details

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Extensive cancer information

Factual, up-to-date information can make an enormous difference to anyone affected by cancer, including family and friends.

Such valuable advice can help to dispel some of the fears and myths about the disease, and is freely available from CISS.

Our centres offer a vast range of up-to-date printed information on all types of cancer and treatments. This includes work published by Cancerbacup, Macmillan, Cancer Research UK, Tenovus and Royal Marsden, to name but a few. Internet access to world-wide information is also freely available.

For additional information please contact us or view our weblinks

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Advice on cancer support networks

CISS can provide advice and information on local and national cancer support groups.

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Telephone helplines

The CISS telephone helplines at Swansea, Neath & Carmarthenshire are available to anyone whose life has been affected by cancer.

They are 01792 655025,01639 642333 and 01267 679149 respectively.

On occasions when the lines are not manned an answerphone service is available - please be assured that your call will be returned as soon as possible, including weekends & Bank holidays

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Room hire

 

We have conference room facilities for up to thirty five delegates and meeting room facilities for hire at our Swansea & Neath centres, to local organisations and businesses.

These are available at favourable rates (From £7.50)and offer flexibility and convenience, together with easy parking. Please contact our Manager, Ian Addison for further details.

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Are you grieving?

CISS offers bereavement counselling and support/self help groups at both Swansea and Neath centres.

Please call us on either of the above helplines.

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Drop-in centres

CISS operates from two information/drop-in centres: a central office near to Swansea city centre and another in the Neath town centre. Both centres have access to a vast selection of printed information and offer counselling and therapy facilities. The Swansea centre is manned between the hours of 2:00pm and 4:00pm on Mondays Wednesdays & Fridays, whilst our centre in Neath is open on Mondays Tuesdays & Thursdays at the same times. Appointments may also be made outside these hours.

Free client parking is available at the Swansea centre and a bus service from the Swansea Quadrant Centre stops at Uplands Square directly opposite. Hourly street parking is available at Neath, with a long term parking facility at the nearby railway station. Bus and train services are within a 5 minute walk.

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Home visits

CISS will carry out home visits at any time suitable to the client.

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Hospital visits

CISS visit patients in hospitals at the request of health professionals and/or family/carers. See our timetable below for further details.

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Outreach

Outreach Development Officers visit areas of socal deprivation and ethnic minority groups, taking the CISS services into the local communities. Industry and businesses also benefit from the service in their workplaces, by regular visits from CISS staff offering help and support to people who may be unaware of the service or who may have difficulty in accessing the drop-in centres.

Our Outreach Officers are available in the following locations to answer your enquiries and provide information:-

Local Libraries

Carmarthen Library first Wednesday of every month 10am-12.30pm

Llandeilo Library last Tuesday of every month 10am-12.30pm

Llanelli Library Thursday 16th September 9.30am - 11.30am

Burry Port Library Friday 17th September 2pm - 4pm

Ammanford Library Monday 20th September 10am - 12 noon

Brynhyfryd Library Monday 9.30am-11am

Clydach Library Monday 11.30am-1pm

Morriston Library Monday 9.30am-11am

Oystermouth Library Tuesday 7th & 21st September 11am-1pm

Fforestfach Library Tuesday 3.30pm-5pm

Swansea Central Library 3pm-5.30pm

Townhill Library Tuesday 4pm-5.30pm

Workplaces

CORUS Port Talbot Friday 10th September 12-2pm

Virgin Media Contact Centre Monday 12noon-3pm(employees only)

DVLA Morriston Tuesday 11.45am-2pm(DVLA employees only)

DVLA Swansea Vale Tuesday 11.45am-2pm(DVLA employees only)

Hospitals & Hospices

Ty Olwen Hospice Wednesday 1st September also Friday 3rd,Wed 8th Fri 10th, Wed 22nd, Friday 24th, Wed 29th

Y Rhosyn Carers Group Wed 8th

Singleton Hospital Radiotherapy Department Information Room every Monday Tuesday Wednesday & Thursday 10.30am-12.30pm

Singleton Hospital Main Reception Helpdesk 10am-12 noon Monday-Thursday

Singleton Hospital Chemotherapy Day Unit August 23rd 9.30am-Midday

Singleton Hospital ward visits every Wednesday morning

 

Other Locations

St Barnabus Hall Llanelli Tuesday 7th September 2pm

Lakefield Hall Llanelli Tuesday 14th September 1.30pm

Council Health Fair - Home Parks Farm Wednesday 22nd September 8am - 2pm  

 

 

The Tenovus Bus

We are delighted to be working with Tenovus on their mobile chemotherapy unit.We will be offering counselling in Carmarthen on alternate Tuesdays.

Dates & times are subject to change

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Code of practice

All discussions are held in private and strict confidence.

CISS strictly adheres to the rules and regulations of 'The Code of Ethics and Practice of the British Association of Counselling and Psychotherapy'.

                Please note:we do not give medical advice.

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